Worst bank ever. "The whole suite is called Fetch, and Mr Stephen says the first part of the suite was launched a month ago - Fetch Recurring Payments. I started a small business 4 years ago and chose Kiwibank due to it being 'NZ Owned' and it's advertising campaign, which focused on selling itself as the bank for small businesses. Great service. First, they gave me an EFTPOS card that is useless for online transactions. "As well as this local knowledge, he says there is an infectious energy about the bank that customers like. They have really poor customer service. "Those people are part of the local community and the business community, and they work directly with our business customers. I also don't like the fact that we paid off our balances every month but one month we missed the payment by $10. Flag as Inappro In a statement, the bank said it would recategorise the adult entertainment industry as a sensitive sector. PLEASE DO NOT CHOOSE THIS BANK. These people never answer the ph. It's really bad. The whole time has been problem after problem after problem. Then when ur bills don’t get paid you get a default, which means you can’t get help through them with loans or over drafts as you have defaults. I topped up my phone with the card and it worked, then I tried online purchases and it did not work. The culture is what sets Kiwibank apart from the other banks, they have a relaxed approach to what they do & a strong team atmosphere. They keep you on hold for 40-45 minutes and than keep transferring your call to some other staff. Their fees have gone up and unfortunately I only caught it when it was too late. "We have a great team of local business managers in 20 Business Banking Centres right across the country from Whangarei to Invercargill. The government releases payments and all other banks release them into people’s accounts straight away, Kiwibank doesn’t care when they do it. © 2020 Trustpilot A/S. Share on Facebook; Share on Twitter; Share on WhatsApp ; Share via Email; Copy Link; Link Copied! Having this information handy can help speed the application process up. It's really bad. Helpful. I sent a message on my internet banking and they said I had a debt to someone which I knew and that money gets put aside pending payment after 3 to 4 days and is visible on my internet banking, but is never available for withdrawal. not only did I receive the worst customer service but got charged a phone banking fee for nothing! They charge so much money, I’ve lost hundreds and hundreds of dollars over the years for their incompetence, and they hold your payments until they feel like depositing it. I called The customer service and a friendly boy says: "Oh That's weird", "Oh I am sorry", "I don't know why this is happening". In 10 months they have changed us from Visa to Master and now back to Visa card... a frustrating process. "This means Kiwibank will continue to back businesses in that sector who can demonstrate good practice. Absolutely ridiculous. Last night NZ abortionist and abortion activist Margaret Sparrow was awarded 'Senior New Zealander of the Year' at the Kiwibank New Zealander of the Year Awards.She beat Professor Bob Elliott - who co-founded Cure Kids, which has invested over $40 million towards research that has made a huge impact in areas such as sudden infant death syndrome, cot death, stillbirth, cystic fibrosis and sudden cardiac death over the last 47 years.Abortion is about the privileged over the powerless.This bank is a death bank, I am seriously considering keeping my money in rubber bands. I opened a bank account at Victoria Street, Hamilton. I was being put on hold without asking, I dealt with four different people and had to tell everything from beginning. A worse experience a staff is answering we are busy and last person who was an Indian guy , was extreme rude with pathetic attitude, refused to transfer call to supervisor and hang up phone on face.