Hatbox included. I've walked past this store a number of times and always felt intimidated going in - well my friend wanted to go in and check out hats today and now I know I shouldn't have been so intimidated. Placing a hat upright on its brim is only advised while it is wet/drying. I willSpread the word about how deceiving ZED is! I called and described the hat I was looking for AND the size, a black derby by Cappa size XL. Wonderful selection of men's style hats from stiff formal ones with brims to softer caps. "buy on price pay twice". Since 1948 | FREE SHIPPING on all orders over $60 | Call Us: Toll Free 888.236.2723   New York 718-972-3784. He said,"What YOU'RE looking for is The Duke" I said No I'm here for the Derby by Cappa XL?! He agreed. Good service and selection. Someone called back and said they didn't have that hat in the next smaller size and wanted me to accept a different hat, which I refused and asked for a refund. The in-store customer service at Bencraft is bar none! There prices do seem lower than the other similar stores; I will make an effort to pay them a visit in person soon. This time they at least emailed several days later that they didn't have that hat. Where, in Brooklyn, can one purchase a Borsalino type hat for less than $150? 8 other reviews that are not currently recommended, in Formal Wear, Bespoke Clothing, Men's Clothing. He has personally assisted me in amassing my hat collection of over 20 hats and I will continue to shop there, insofar as I have enough room to house all of the hats! The staff here is really friendly and eager to please. Fashionable brand names including Borsalino, Stetson, Kangol, Wigens and many more. September 9, 2015 6:44 pm; 20. meir rhodes wrote: the answer to high priced hats, caps! I placed an order on their website and paid using PayPal. I want to know how they got my card info and what the order actually was but can not reach anyone for days! Contact the business for more information about recent service changes. I've learned that they LOVE TO BLAME THEIR VENDORS or someone else. Clean too. They sells tons of Borsalinos so their prices are great compared to other stores in NYC. The first time, after they'd drawn the money from my credit card account, they said they not only didn't have the stock, but Stetson no longer makes that hat (called a Flat Iron). Expansive mirrors offer the best hat-viewing experience from every perspective. They may provide better service when you visit the store(s) but DO NOT ORDER FROM THE WEB. "Before buying my first custom made shirt, I spent roughly 10 hours over the course of a few months researching, reading reviews like this one, heading into places like Brooks Brother trying to decide not whether I was going to get a…", "Bindle & Keep hosts a beautiful space with knowledgeable employees who strive to provide a welcoming and informative experience for their customers. Hat Measuring from Borsalino for ATICA on Vimeo. If you're looking for a nice hat definitely check this place out instead of going anywhere near Bedford since this place has been here for over a half century. I ordered and paid for a hat which I found out was out of stock and would not be available in the future. I ordered a hat from them, but when it arrived it was too big (this despite my basing my choice on their size guide). I get to the store (from the way he looked at me you would have thought I was gonna ROB the place) I asked if Zed was in and it was Zed that was giving that look. Awesome store. The Icon Giuseppe Borsalino - nicknamed "u siur Pipen" (Master Joe) in the local dialect – was born in Alessandria in Italy in 1834. At the counter, specialty trimmings, color options and fabrics are elegantly displayed for ideal review. THE WORST! Selling hats for all seasons, occasions, and religions, whether you want a casual fedora or a formal Borsalino, Bencraft Hatters is where you will find it. 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Speak with Chris, as he is very knowledgeable and friendly and will help you find a hat that fits you well, not only in size but personality. I asked him to put the hat away for me and I'll be in to purchase it. I bought another hat and it was awful. I was very happy! So happy this store is in this neighborhood now! Good service and selection. I needed a nice looking hat for work and because of the stellar reviews on yelp I checked this place out. I asked him to put the hat away for me and I'll be in to purchase it. No refund was offered. Wonderful new location, been in business strong for the last 68 years, speedy service and excellent prices. They finally called me yesterday to tell me they in fact did not have the hat and tried to get me to accept an inferior product telling me it was the same. I sent it back and requested an exhange for the same hat in the next smaller size. Unless hats come in the number-size system -- which some simply don't anymore, I happen to have a head that commonly borders on L/XL and unless I try a L and a XL in person, I can easily get the wrong size that not only doesn't fit right but may not be proportional with respect to my features. Anyone have a good number for this company? The service is great can really enjoy a good firing hat the old hat way   jump on. I've been charged for a hat I never ordered. When handling A hat, do so by the base of its brim rather than its crown. LITERALLY THE BEST HATS.Some of brands include borsalino, stetson, kangol , bailey, biltmore, fedoras, cowboy hats, newsboy, caps, umbrellas, ivy caps, wigens, and stefeno. Store A hat in our original box to prolong its life, or free-hang on a hook for short term storage. Store isn't too cramped and is kept up nicely. I told him THAT on the phone and he (Zed) assured me he had the hat in BLACK! Extra care should be taken while A hat is wet. I bought another hat and it was awful.So, a week or so ago, I see this supposedly long-discontnued hat with red print declaring it "New!" They might be the greatest hat store in the universe ,  but why do they bother to have a telephone number on their website? The owner and employees of this store were very helpful and polite to us even though it looked like we weren't going to buy anything (i.e. Black $ 360.00 Baseball velvet EB95171RC36 Borsalino Fall/Winter Baseball velvet Color. He agreed. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Copyright © 2004–2020 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. To this day Borsalino continues to produce the highest quality hats as one of the world's top luxury brand. Borsalino Wool/Cashmere Slim Line Panel Cap - Grey and Burgundy Pattern. The Borsalino Collection featured at DelMonico Hatter includes, among other styles, the Como, Bellagio, Verdi, Classic, Laredo, Francesco, and Borsalino Beaver. He's a liar!!! My hat guy didn't even speak much English and I was still blown away by the professionalism & directness.$35 +tax.